Online survey Draft Online Survey for Committee review – not live for members Please enable JavaScript in your browser to complete this form.Title *MrMrMrsMsMissMxDrProfPlease select from the listName *FirstLastEmail *EmailConfirm EmailTelephone (mobile preferred) *CRS membership status *Paid up member in the current yearMember in a previous yearConsidering membershipFirst line of address *House No. , Flat No., Apartment block name etc2nd line of address *Street, RoadDistrict *eg Edgbaston, QuintonPostcode *Is this address located on the Calthorpe Estate? *YesNoNot sureHow long have you owned or resided there? *Enter a whole number of yearsIs this address on a private road? *YesNoNot sureIf you have to pay for road repairs, lighting, grounds maintenance etc, the answer is ‘Yes’Type of property at this address *Flat in a multi-occupancy houseFlat/apartment in a blockSingle occupancy housePlease select one optionType of occupancy *Owner in residenceOwner not in residenceTenantPlease select one optionFreehold or Leasehold *FreeholdLeaseholdNot sureHow much do you know about the work of the Calthorpe Residents Society? *A lotA fair amountA littleNothingHave you attended a Calthorpe Residents Society event? *YesNoInclude AGMs, special forums, social eventsHave you ever asked Calthorpe Residents Society for advice? *YesNoDoes the Calthorpe Residents Society meet your needs as a resident ? *YesNoReason for your response *You are limited to 100 words – you may add more text in the final comments fieldPlease give Calthorpe Residents Society an overall rating for its value to you *ExcellentGoodSatisfactoryUnsatisfactoryPoorPlease tell us the main reason for your rating of Calthorpe Residents Society *You are limited to 100 words – you may add more text in the final comments fieldHow much do you know about the purpose and work of Calthorpe Estates? *A lotA fair amountA littleNothingHave you ever asked Calthorpe Estates for advice? *YesNoHave you ever made a complaint to Calthorpe Estates? *YesNoWhat is your view of the Calthorpe Estates annual charge?I understand it and am happy to pay itIt is part of being a resident on the Estate but am unsure of its valueI question its relevance and value and am reluctant to pay itDoes Calthorpe Estates meet your needs as a resident? *YesNoGive reasons for your response *You are limited to 100 words – you may add more text in the final comments fieldPlease give Calthorpe Estates an overall rating for its value to you *ExcellentGoodSatisfactoryUnsatisfactoryPoorPlease tell us the main reason for your rating of Calthorpe EstatesYou are limited to 100 words – you may add more text in the final comments fieldPayment of service charges to a Managing Agent? *Yes – I pay FirstPort (previously Mainstay)Yes – I pay another managing agent (give name below)No – you may skip the next questions if they are not relevantName of other Managing Agent if not FirstPortDoes your Managing Agent meet your needs as a resident? YesNoGive reasons for your responseYou are limited to 100 words – you may add more text in the final comments fieldHave you ever asked your Managing Agent for advice?YesNoHave you ever made a complaint to your Managing Agent?YesNoWhat is your view of your Managing Agent's service charges? They are good value for money and I am happy to pay themI question their value for money but have no choice but to pay themThey are very poor value for money and an unnecessary expense – I resent paying themPlease give your Managing Agent an overall rating for its vaue to youExcellentGoodSatisfactoryUnsatisfactoryPoorPlease tell us the main reason for your rating of your Managing AgentYou are limited to 100 words – you may add more text in the final comments fieldFinal comments *Please add any further comments you wish to make about Calthorpe Residents Society, Calthorpe Estates and your Managing Agent. You re limited to 200 words. If you have no further comments, just enter ‘n/a’.CommentSubmit
